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How to protect your personal data

We know that your mobile phone contains many personal details so we do our best to ensure that your data is removed from the device before it is refurbished.

Mobile phones that are refurbished by Swapkit for reuse are wiped of their data; every smartphone is wiped using the MobiCode erasing system while older phones are manually wiped by performing a factory reset. However, the best way for you to keep your data safe is to wipe it from your phone yourself before you donate it to RE:MOBILE.

Phones that are broken or don’t turn on will be disassembled and recycled for parts, meaning that any data on the phone will be destroyed in the recycling process.

data folder

How to wipe your mobile phone:

My mobile phone won’t turn on

 

If your phone does not turn on, the phone will be recycled rather than refurbished, which means any personal data will be destroyed in the recycling process.

Do you have any other questions? Check out our Frequently Asked Questions.

Disclaimer: While we make every effort to wipe personal data from mobile phones, we cannot guarantee that all personal data will be removed from phones. You are responsible for ensuring that any personal information has been erased from your mobile phone before you donate it to RE:MOBILE. Guides on how to wipe your data from your mobile phone can be found above. If needed, please seek advice relevant to your mobile phone from the manufacturers.

Find out how to recycle your mobile phone